![]() ![]() Decisions for repair or replacement under the manufacturer warranty period are made solely by the manufacturer. Should you find that the product you received has a manufacturer defect, please contact our Customer service team at soon as possible. Most manufacturers offer up to 3-year warranty on their products (C-PAP, BiPAP and APAP) and a 1-year warranty on humidifiers. Machine (C-PAP, BiPAP and APAP) Warranty Policy No credits or refunds will be issued until we have received the products into our facilities and have been examined.Īll C-PAP, BiPAP, APAP, and Humidifiers are considered medical equipment and cannot be returned once the parcel has been opened, whether the unit shows hours of usage or not. On a rare occasion that a product is received with a manufactures’ defect, first for troubleshooting and then, if required, an RA# will be issued to you via email. WE DO NOT ACCEPT ANY PRODUCTS THAT HAS BEEN OPENED, USED, or “TESTED”. Product(s) that are returned to Canadian CPAP Supply without a RA# will be rejected and shipped back to you. Please email us at prior to shipping the product back in order to obtain a Return Authorization Number (RA#). ![]() You will be responsible for paying for your own shipping costs for any return/exchange of item(s). A 15% returns or exchange-processing fee will be subtracted from the original cost of merchandise and a credit for the difference will be issued to your original method of payment. DISCLAIMER: Information on this website is informational only and should not replace the advice of a physician.Canadian CPAP Supply will accept or exchange (of same value) any unused and undamaged products purchases made through Canadian CPAP Supply within 30 days from delivery date. Coupon codes cannot be combined and there is a limit of one coupon per order. DirectHomeMedical occasionally offers discounts via coupon code. All products and services advertised on this site are provided by or its designates. Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sale support, and a program to assist patients with therapy success. Site Design & Content Copyright © 2004-2018 DirectHomeMedical. All Fisher & Paykel Healthcare Product Images © Fisher & Paykel Healthcare. All Philips Respironics Product Images © Philips Respironics. ![]() COPYRIGHTS: Selected product images and descriptions used throughout this site are used with the permission of the copyright holders. PROPOSITION 65 WARNING: Some products on this site may contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. All products offered are sourced directly from the original equipment manufacturers or their representatives. A prescription is required for the purchase of certain products on this site. is authorized and approved, by the manufacturers we represent, to sell and ship products to end-users residing in the United States, not to other third parties or businesses. Please contact us if you have any questions about our services or the products we sell.
0 Comments
Leave a Reply. |